Refund Policy

Emily Quinn LLC offers a 30-day money-back guarantee on PledgePal subscriptions. If PledgePal isn't right for you, request a full refund within 30 days of your order date and we'll refund the payment in full.

The FAN Performance Lab registration fee is non-refundable and is not included in the 30-day subscription guarantee. If you start a PledgePal subscription after attending an FPL, that subscription carries the same 30-day money-back guarantee as any other.

To request a refund, email us at hello@emilyquinninc.com and we will help you.

You can cancel at any time from your billing settings in PledgePal. Cancelling stops future renewals; your event access keeps working until the end of the period you have already paid for. Refunds after the 30-day window — for example for a renewal you didn't intend — are considered case by case, and we'll always try to be fair about it.

Email hello@emilyquinninc.com and we'll get back to you.