Pledge Pal

Client Access · 1 min read

Give your client access to their event

Create a client login, resend the welcome email, and see who has access.

  1. 1

    Open Client access

    It's at the top of Event Setup, with a quick link in the header. It lists everyone currently associated with the event.

    Screenshot

    Client access panel listing current members

  2. 2

    Add the client's email

    Enter their email and create the login. A temporary password is generated and an email is sent automatically with the subject 'Access PledgePal.Live for Event: [event name]'.

    Screenshot

    Add client email form

  3. 3

    Copy the full welcome email

    Use the copy button to put the complete, ready-to-paste email — credentials plus instructions — on your clipboard if you'd rather send it yourself.

    Screenshot

    Copy email button and the copied confirmation

  4. 4

    Resend or revoke

    Resend email reissues credentials and copies the same instructions. Revoke removes their access to this event immediately.

    Screenshot

    Client row with Resend and Revoke actions

  5. 5

    What the client can see

    Clients see only the events they're assigned to, plus who else is on those events. They never see your admin overview or other clients' events.

Related guides

Didn't answer your question?Send feedbackoremail support